Note: The plant is shipped in its pot, firmly secured with several layers of clear tape, thereby avoiding any shuffling and moving during transit. The plant reaches you with minimal damage very safe and secure. We have been shipping plants like this for several years (plants are sometimes shipped in smaller pots for safety and ease of shipping). Most plants go dormant in Fall and Winter and will lose most of their leaves looking dead and dry, this is   very normal. They will flush out in Spring.